Privacy Policy

Revision date: 3/21/2024

Netmasons is committed to protecting your privacy as well as your customers. This privacy policy explains what information we collect about users of our platform and describes how we will use it. Our web site contains links to other sites which are outside our control and are not covered by this privacy policy. If you access other sites using the links provided, your information may be used by the operators of those sites in accordance with their privacy policy, which may differ from ours.

What information do we collect?

We collect the following: Details provided from registration or purchases Information we learn from web site visitors Information about the transactions visitors undertake.

What do we do with the information we collect?

We will use the information: For administering membership of any provided services. To enable us to provide you and your customers with a better service.

Marketing

For those who have registered for a service, product, or newsletter, we may use your information to notify you regarding relevant information. We may contact you by email. If at any time you decide you no longer want to be contacted by us or to receive information, please contact us and we will remove you from our marketing list.

Have Questions?

If you have any questions or comments regarding this policy feel free to contact us at support@securetree.com.

What are cookies?

A cookie is a small amount of information that’s downloaded to your computer or device when you visit certain websites. We use a number of different cookies on our platforms, including strictly necessary, performance, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.

What cookies do we use and why?

Some cookies are session cookies which means that the cookie will expire when your session finishes. Others are functional cookies which are stored on your device and will be used to recognize you as a user, the next time you visit. Ours are functional cookies.

Generally, cookies can be categorized as:

Netmasons is dedicated to user experience and we use many tools to help us improve our loyalty and commerce platforms. To this end, we use reporting and analytics cookies to collect information about how you use our website or our merchants’ storefronts, and how often. These cookies only gather information for statistical purposes and only use pseudonymous cookie identifiers that do not directly identify you. The performance cookies we use include:

Advertising cookies are used on some of our loyalty & ecommerce platforms to tailor marketing to you and your interests and provide you with a more personalized service in the future. These cookies remember that you visited our website and we may share this information with third-parties, such as advertisers. Although these cookies can track your device’s visits to our website and other sites, they typically cannot personally identify you. Without these cookies, the advertisements that you see may be less relevant and interesting to you.

Finally, Social and Content cookies are placed by many social media plugins (for example the Facebook ’like’ button), and other tools meant to provide or improve the content on a website. We integrate these modules into our platform to improve the experience of browsing and interacting with our platform. Please note that some of these third-party services place cookies that are also used for things like behavioral advertising, analytics, and/or market research.

Merchant Storefront

When merchants use our platform to power their online eCommerce programs, we place the following cookies for visitors of their stores:

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit, create an account or make a purchase on our website or storefront platform.

Personal Information we collect

When you visit our platform or websites, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the website or platform, we collect information about the individual pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, credit card token (we do not store the full number), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use personal information?

We use the Order Information and personal information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Laws in the European Economic Area ("EEA") and in the United Kingdom ("UK") call these reasons "legitimate interests." These "legitimate interests" include:

We process personal information for “legitimate interests” only after evaluating the privacy risks and balancing them with protective measures. These measures include being transparent about our privacy practices, giving you control over your information, limiting the data we collect and share, and using technical safeguards.

We also process your personal information with your consent, especially when we can't rely on other legal bases. This includes situations where you direct us to share data with third parties, or where the law requires us to obtain your consent, such as for some sales and marketing activities. You can withdraw your consent at any time by changing your communication preferences, opting out of communications, or contacting us.

Sharing your personal information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example we use Google Analytics to help us understand how our customers use the Site. We may provide Personal Data to the following categories of third parties:

Your rights

You may have certain rights to manage your Personal Data depending on where you live. To exercise any privacy rights available to you please email privacy@netmasons.com.

Third Party Processors & Integrations

We work with third party subprocessors for cloud hosting, content delivery, internal logging, security, fraud prevention, fulfillment services and email transmission, among others, to provide you with our services.

Netmasons/Securetree doesn't own or control these third parties. When you interact with these third parties and choose to use their services, your use is subject to the privacy policies of those providers.

Data retention

When you or a customer visits or places an order through the platform, create a loyalty account or redeems points we will maintain your information for our records as we have an ongoing business need to do so unless and until you ask us to delete this information.

Our Site Is Not Intended for Children

Our Site is intended for users who are 13 years or older. We do not knowingly collect personal information from children under 13. If you are a parent or legal guardian and think your child under 13 has given us information, you can contact us at privacy@netmasons.com.

How to Contact Us

To exercise your rights or if you have questons please email us at privacy@netmasons.com or reach out to us at https://www.netmasons.com/Contact/. You can mail us at 2717 Enterprise Drive, Anderson, IN 46013. Call us at 1-800-261-1218.